In an effort to provide more safety, assurance, and insurance for our amazing community, we’re happy to announce that Motor City Barrels (MCB) is now integrated with Navidium Shipping Protection. Navidium is a shipping insurance that offers complete protection for MCB shipments and orders. Simply add to your cart at checkout to safeguard against any unforeseen hiccups that may arise. 

Q: HOW DO I FILE A CLAIM FOR A LOST, STOLEN, OR DAMAGED PACKAGE?

You can file a claim by sending us an email at sales@motorcitybarrels.com or filling out our contact form!

Q: DOESN’T MCB ALREADY COVER LOST OR STOLEN PACKAGES THROUGH THEIR CUSTOMER SERVICE?

At MCB, we take customer service very seriously and always try our best to resolve issues for our community as quickly as possible. But by purchasing shipping insurance with Navidium, completing a claim is only an email away, and your claim is processed within 24 hours. Navidium is easier, faster, and helps get any shipping issues resolved as quickly as possible.

Q: WHAT IF MY PACKAGE GETS LOST, AND NAVIDIUM REPLACES IT BY ORDERING ANOTHER NEW PRODUCT FOR ME, AND THEN THAT PACKAGE GETS LOST. DOES NAVIDIUM COVER THAT TOO?

Yes! Any replacement orders that are placed by Navidium insruance are still insured by MCB.