In an effort to provide more safety, assurance, and insurance for our amazing community, we’re happy to announce that Motor City Barrels (MCB) is now integrated with Route Package Protection. Route is a shipping insurance company that offers complete protection for MCB shipments and orders. Simply add Route to your cart at checkout to safeguard against any unforeseen hiccups that may arise.
Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Route ensures that customers get what they paid for, and allows for easy reordering with one simple click. Review the policies here to understand which lost, stolen, and damaged items Route will cover.
You can file a one-click claim through the email that Route sends you after you check out, or you can file here.
At MCB, we take customer service very seriously and always try our best to resolve issues for our community as quickly as possible. But by purchasing shipping insurance with Route, completing a claim is only a click away, and your claim is processed within 24 hours. Route is easier, faster, and helps get any shipping issues resolved as quickly as possible.
Yes! Any replacement orders that are placed by Route are still insured by Route.
Route’s terms and conditions are listed here.
Yes. Route is a licensed insurance company and they are partnered with Lloyds of London, one of the biggest names in shipping insurance.